Most Frequently Asked Home Warranty Questions

1. What does the HMS Home Warranty cover?
   The Home Warranty covers the mechanical breakdown of covered systems and appliances within the home including: Water Heater, Washer/Dryer, Microwave (built-in), Dishwasher, Heating, Refrigerator, Plumbing System, Electrical System, Trash Compactor (built-in), Air-Conditioning, Oven/Range
2. How Much does the homeowner have to pay on each claim?
   There is a standard deductible per claim in Wisconsin of $75 (subject to terms and conditions of the HMS Warranty plan).
3. When a seller purchases a Home Warranty are they covered during the listing period?
   Yes!
4. How long does the coverage last?
   One year from the date of the closing for the buyer.
5. Who should I call if I have a claim?
   Claim Department at 1-800-432-1033
6. When cal I call the claim's department?
   Assistance is available 24 hours a day, 365 days a year.
7. When does my coverage begin?
   For the buyer: on the day of closing. For the seller: at the time of listing (provided the agent calls in an application).
8. How many claims can I make?
   There is no limit to the number of claims you can make.
9. How much does it cost to extend my coverage for another term?
   Currently, $395 (or whatever the rate is at the time).
10. What are the benefits of a Home Warranty?
    For the buyer, once you spend thousands of dollars on a house and even more to make that house a home, the last thing you want is to incur costly repair expenses on one or more items in your home. An HMS Home Warranty gives you peace of mind and saves you valuable time and money. As the seller, a Home Warranty can protect your sale proceeds, save you time and money, increase your chances of getting a higher price in a shorter period of time and gives you a competitive advantage over your compitition.